Politique d’expédition

Thank you for shopping with Sanité B. Below is important information regarding our shipping process.

Order Processing Time

Orders are processed within 2–5 business days (excluding weekends and holidays).

During high-volume periods or launches, processing times may be slightly extended.

Shipping Destinations

We currently ship to:

Canada

United States

Select international destinations (where applicable)

Shipping availability and rates are calculated at checkout.

Shipping Rates

Shipping costs are displayed at checkout and vary based on destination, order weight, and shipping method.

Any applicable duties, taxes, or customs fees are the responsibility of the customer.

Delivery Times (Estimated)

Canada: 3–10 business days

United States: 5–12 business days

International: 7–21 business days

Please note that delivery times are estimates and may vary due to carrier delays or customs processing.

Tracking

Once your order ships, you will receive a confirmation email with tracking information.

Tracking updates are provided by the carrier and may take up to 24 hours to activate.

Lost or Delayed Packages

Sanité B. is not responsible for delays caused by carriers, customs, or incorrect addresses provided by the customer.

If your package appears lost, please contact us at support@saniteb.ca, and we will assist you.

Address Accuracy

Customers are responsible for providing accurate shipping information. Orders shipped to incorrect addresses due to customer error may not be eligible for replacement or refund.